When bags go missing and the tears start to flow
Hundreds of readers have written in detailing their lost luggage nightmares following our article last month in which Brenda Parry described the consequences of losing her bag on a trip to Sicily.
Many of you mentioned that all too familiar sinking feeling when a bag fails appear on the luggage carousel. We also received letters regarding more serious incidents where preci free run 2 ous gifts, essential equipment and even medical supplies had gone missing.
Sabrina and James Aries, from Milton Keynes, booked a holiday to the Caribbean, where they planned to get married. When they arrived at their resort in the Dominican Republic, they discovered that the suitcase containing the bride and groom’s wedding outfits had failed to arrive.
Mrs Aries said: “We spent the next few hours calling our tour operator’s emergency line. I was terrified my long awaited dream wedding and honeymoon were over before they had started. The next day the rep arrived with our missing case. I could have cried.”
Jacqueline Janneh, from Trowbridge, Wilts, described how, after she had flown with Air Monarch to the Gambia from Gatwick to attend her husband’s funeral, luggage containing her clothes and malaria pills went missing.
She said: “The baggage handlers told me it would arrive the next day [ free run 2 Saturday] but it didn’t. My husband’s funeral was free run 2 to be held on Monday and I had nothing suitable to wear, and I was distraught. In the Gambia, you can’t just nip out to your local clothes shops. Fortunately, at 8.30pm the day before the funeral, the rep turned up with my suitcase.”
John Barrett, from Edinburgh, described how a climbing holiday in the Italian Dolomites was made extremely difficult when luggage containing his climbing gear was lost following a Go flight to Venice.
Barbara Baker, from Formby, Merseyside, explained how her nine day Mediterranean cruise was ruined when her luggage failed to make it on board until day five. She said: “The boutiques on board had little to offer and I had to attend the captain’s cocktail party wearing a hugely expensive, plain cotton dress. My husband had to borrow a dinner suit that was two sizes too big. By day four, I was in tears.”
Some never got their luggage back.
Muriel Lewis, from Glasgow, lost her luggage on a trip to Calgary, Canada, to meet two g free run 2 randchildren for the first time, and it is her account that wins her the prize of a Samsonite suitcase set.
When she arrived in Calgary, Mrs Lewis learnt that the case containing presents for her newly born grandchildren had not arrived. It was never found. She said: “I was very upset because there were special things in the missing case including gifts for the babies. It really spoiled my holiday.”
Six in every 1,000 pieces of luggage are misdirected at airports, according to the International Air Transport Association (IATA). A spokesman said: “Unfortunately, nightmares do occur but 99.9 per cent of bags get reunited with their owners within 24 hours. Airlines do try to make life easier for passengers when bags are lost.”
IATA’s advice to holidaymakers is to take out travel insurance, as most standard packages include lost and/or delayed baggage compensation. Uninsured passengers may only be offered compensation at per kilo.